Services

WHAT DO WE OFFER?

We provide a range of training and development services designed to help you get the most from your training and development programme.

We provide a fresh and independent view of ways to meet the challenges presented by training and development.

We can make a huge difference to the success of training and development in bringing about change and improvement.

We are able to turn training and development activities into a catalyst for sustainable change.

We can support and facilitate training and development programmes that are:

• Guaranteed to improve your organisation’s effectiveness by working as part of a wider plan for training and development
• Underpinned by awareness and understanding of learning and development meets business goals
• Informed by learner’s identified interests, needs and abilities
• Evaluated and reviewed in the light of evaluation findings, calculating return on investment?

The types of training and development we provide include:

• Customised training
• Conferences, workshops and seminars
• Coaching and mentoring

More specifically we are able to:

• Conduct a training needs analysis
• Provide training courses or programmes that we have designed and that are then changed and adapted to ensure they get the best results for your organisation
• Design and deliver new training courses or programmes for individuals or groups
• Design and/or facilitate conferences
• Provide coaching and/or mentoring designed to maintain and enhance performance and increase knowledge and experience

THE TRAINER

Maureen O’Callaghan is a Member of the Institute for Learning and an Associate of the Learning Skills Improvement Service.  She is also an approved Consultant of the National Institute for Adult Continuing Education.  Maureen has a Certificate in Education and a University Diploma in Mentoring in Education.

TRAINING COURSES WITH INDICATIVE CONTENT

Organisational Stress Management:

A practical guide to creating and maintaining more positive and productive working environments

• The business case for managing stress
• Work-related stress – What the law says
• Signs and symptoms of workplace stress
• Tackling Stress- The HSE Management Standards approach
• Developing a workplace stress policy
• Undertaking a stress risk assessment
• Working together to reduce stress at work – the importance of employee engagement
• What makes a good workplace?
• Work-related stress – information sources

Building Individual Resilience to Stress:

A practical course developing the awareness, understanding and skills needed to handle pressures and demands with resilience.

• Pressure v stress
• Recognising stress in yourself and others
• Changing your thinking
• Developing a more mindful approach to work
• Optimum physical and psychological health and wellbeing
• Tips to minimise or avoid stress at work

Less Stressful Problem Solving:

A practical course developing the awareness, understanding and skills needed to adopt a less stressful approach to problem solving

• What does being Solution Focused involve?
• The SIMPLE Model
• Avoiding Problem Talk
• Managing interactions
• Making use of the resources you have
• Exploring possibilities
• The impact of language
• Applying the Model to different situations

A more positive approach to work:

A practical guide to engaging with work in a more meaningful and satisfying way.

• Identifying and dealing with the work related problems
• Working with others
• Developing a more balanced approach to work
• Increasing self awareness and understanding
• Maintaining work-life balance
• Working with integrity
• A more mindful approach to getting things done

Meditation in the Workplace:

A practical guide to using meditation to improve performance and enhance focus and concentration by developing and maintaining a calm and peaceful mind.

• What is meditation and what happens when you meditate?
• Why do people meditate?
• Meditation techniques
• Getting started
• Developing a more mindful approach to work
• Dealing with obstacles
• Incorporating meditation into your daily life

Supporting People with Mental Health Problems:

A practical guide to understanding mental health and well –being and to supporting people with mental health problems in the workplace

• What is meant by mental health and well being?
• The importance of good mental health in the workplace
• The signs and symptoms of common mental health problems, including depression and anxiety
• Promoting well being
• Effective interventions
• The basic steps in administering mental health first aid
• Keeping in touch during sickness absence
• Returning to work and reasonable adjustments
• Managing ongoing illness while at work

Less Stressful Change:

A practical course designed to develop the awareness, understanding and skills needed to lead a change management programme.

• The context for change – what is changing?
• Why change is important in the current climate
• What drives change?
• What is change management and why is it important?
• The change competent organisation.
• The role of the Senior Manager in times of change
• Developing a change management strategy
• Connecting change management to organisational results
• ADKAR : A model for change
• Change management planning
• The people side of change
• The role and importance of managers and team leaders in times of change

Time Management:

A practical course developing the awareness, understanding and skills needed to manage time more effectively and in doing so reduce stress

• Calculating how much your time is worth.
• Self management
• Identifying what keeps you busy – time logs
• How to stop wasting time
• Planning how to use time more effectively
• Priorities the principle of leverage
• Working smarter not harder
• Making the best of quiet patches
• Handling interruptions
• Disorganisation and untidiness – breaking old habits
• Creative approaches to time mastery
• Action planning

Confidence and Assertiveness in the Workplace:

A practical course developing the awareness, understanding and skills needed to think and act more confidently and assertively.

• What is meant by being confident and assertiveness and why is it important in the workplace?
• Why assertiveness is difficult.
• The LADDER process for handling problems in an assertive way
• Developing a workable compromise – The OK Corral
• Three approaches to relationships
• Developing assertion messages
• Handling the push-back phenomenon
• Managing inner dialogues – personal perceptions
• Increasing assertiveness options

RSPH Level 2 Award in Understanding Health Improvement:

An accredited course designed to develop the awareness understanding and skills needed by workplace and community health champions.

• Basic concepts of health
• Promoting health and wellbeing
• The factors that support health improvement and factors that create barriers
• Principles used in health behaviour change and maintenance and how to apply them
• The responsibilities associated with handling confidential and sensitive information
• Methods that may be used to evaluate a programme to promote healthier lifestyles

For more information about our training and development services or to discuss your training and development needs call Maureen 01476 579603 or use our contact page.